We endeavour to minimise our fees as much as possible, without compromising the quality of care we offer to our patients. We are happy to provide an estimate of costs for any procedure prior to it being undertaken, and encourage you to discuss the costs with one of our vets. If your pet needs to be hospitalised for any period, we are happy to keep you updated of the progressive account on a daily basis.
We offer a 10% discount to pensioners for professional fees on presentation of a current pensioner card; this discount does not apply to over-the-counter sales, and applies only for accounts which are paid in full at the time of service provision.
We accept payment by cash, cheque, EFTPOS and all major credit cards. We encourage our clients to investigate the options available for pet health insurance, which can very substantially reduce the financial burden on pet owners. You can find more information regarding pet health insurance in our Information Brochures under the title Pet Insurance.
We are unable to provide credit facilities directly, however we are able to facilitate arrangements between our clients and GEM Visa. Please ask our reception staff for details.